Video Relay Vendors at NTID
From Al Smith:
NTID is making changes to its VRS policy. Effective immediately, all NTID students, faculty, and staff may choose their own VRS service provider. You will be able to choose the provider that best meets your needs for video relay services.
In announcing this new direction, NTID’s goals are twofold:
To provide each deaf/hard-of-hearing student, faculty member, or staff member free choice in determining their VRS vendor.
To provide an equal opportunity for each VRS vendor to market their products/services at RIT/NTID. Vendors will need to follow the requirements listed below.
A list of known VRS providers is at the end of this message. At this time, you may choose to use any of these services. These providers are now permitted to contact and market directly to you.
Any questions should be directed to Steve Campbell, Director of Technology Support Services at NTID, at sscncs@ntid.rit.edu or by phone/VRS at 585.475.7049.
We are also developing a plan for providing hearing students, faculty and staff at NTID with a person-to-person video communication option. This will allow them to communicate directly with deaf/hard-of-hearing students, faculty members, staff members or people external to the institute who have VRS equipment. The plan will be ready for distribution on or about September 1, 2007.
From Stephen Campbell:
All stand alone video conferencing equipment needs to have a dedicated network connection versus attaching the camera (webcam, via video, etc.) directly to the computer where it uses the network connection the computer uses.
Prior to contacting the relay provider for equipment, please check your office to ensure there's an available data jack. If there is, contact the NTID Help Desk 5-2200 to confirm its activation status. The Help Desk will send someone with test equipment to check its status.
If it is active, we will provide you with a few pieces of information you'll need to provide the installer (jack number, active status, subnet). If the jack is not active, your department chair will need to approve a $100.00 charge to have the jack activated. Please allow at least 5 business days to have the jack checked and activated. If there isn't an available jack, then one will need to be installed and activated. The installation cost including activation is approximatelty $300.00. Please allow at least 10 business days for the installation and activation.
As soon as the data jack is ready (installed and active), contact the NTID Help Desk and you will be provided with the information that can then be provided to the relay provider to schedule a time to set-up the equipment.
- If/when you have problems with your videophone (other than dlink dvc-1000 videophones provided by NTID) you should contact the relay provider directly. If they assess the problem to be anything other than with thier equipment, they will contact the NTID Helpdesk to assist them with diagnostic testing.
As we continue with this new relay provider model, we will continue to update everyone to ensure the process is as efficient as possible for all parties involved. Please let me know if you have questions or comments.
PROGRAM PROVIDER If using a WEB CAMERA If using a VIDEO PHONE
AT&T AT&T www.attvrs.com ATTVRS.TV
CAC (also know as SPANISHVRS.TV) CAC www.cacvrs.org CACVRS.TV
CSDVRS CSDVRS www.call.csdvrs.com
Federal Relay Sprint www.federalvrs.us FEDRELAY.TV
Hamilton Relay VRS Hamilton www.hamiltonrelay.com HAMILTONVRS.TV
Hawk Relay Hawk Relay www.hawkrelay.com HAWKKRELAY.TV
HOVRS Hands On www.hovrs.com HOVRS.TV
i711.com GoAmerica www.i711.com I711.TV
IP-Relay Verizon www.ip-vrs.com TV.IPVRS.COM
LifeLinks (also known as SpanishVRS.com NoWaitVRS.com) Healinc Telecom LLC www.lifelinksvrs.net 69.18.207.166
My-Relay Nordia/NexTalk www.myrelay.com MYRELAY.TV
Snap! VRS Snap! Telecommunications Service Not Available Ojo Phones use: 711; Other phones use: callsnapvrs.com
Sorenson VRS Sorenson Communications CALL.SRVRS.TV CALL.SVRS.TV
Sprint VRS Sprint Webcamera: www.sprintvrs.com SPRINTVRSVCO.TV
Hearing Callers: 877.709.5776 SprintRelay.tv
Vco.sprintrelay.tv
Espanol.sprintrelay.tv
URrelay URrelay.com www.URrelay.com URRELAY.TV
Viable VRS Viable Technologies www.viable.net VIABLEVRS.TV