To limit the spread of the Novel Coronavirus (COVID-19) and protect our community, RIT Libraries is making temporary changes to library services, resources, and programming. Please review the information on this page for the latest updates. We will continue to update this webpage as the situation evolves. For more information about RIT's response to the Coronavirus, visit www.rit.edu/coronavirus.

Frequently Asked Questions (FAQs)

How can I access my textbooks online?
Is Wallace Library open?
Can I still check out library books or request articles?
What library resources are available online?
What support is available for online teaching and learning?
Can I check out laptops, chargers, calculators, etc.?
How can I get library help?
How can I access Special Collections?
Are library events and workshops cancelled?
What do I do with the library books I have checked out?
How can I submit my thesis/dissertation?
How can I make an appointment with the Writing Commons?
How can I make an appointment with the Expressive Communication Center?
 

How can I access my textbooks online?

Some eTextbook options are noted on our Free Resources During COVID-19 infoguide.

Is Wallace Library open?‌

Wallace Library is closed, and library staff are working remotely. Electronic resources and some library services remain available online.

Can I still check out library books or request articles?

Some library materials remain available:

Books and Journals:
As of March 23, 2020, physical books from our collection are not available for checkout and library staff are no longer able to email scans of print journal articles in the RIT collection. Our campus delivery service for faculty/staff is suspended for the rest of the semester.

Course Reserves:
Electronic course reserves remain available online. We are unable to accept new digitization or streaming media requests at this time. Since Wallace Library is closed, physical course reserves are no longer available. For questions about course reserves, email ereswml@rit.edu.

Interlibrary Loan Requests:
Physical items are not available. Connect NY has suspended all lending and borrowing services. Most academic libraries, especially those in New York State from which we borrow most of our requested items, have closed and staff are working from home. Library staff at RIT and other libraries will be unable to scan physical items, including print journal articles

Some electronic items are still available by request through IDS Express.

  • Most article requests are filled by electronic subscriptions and will still be available, although some articles that come from print-only periodicals will be unavailable.

  • While we will try to get ebook copies of book requests submitted via IDS Express, vendor licences often limit how much of an ebook can be shared via Interlibrary Loan. Consider requesting a book chapter, rather than an entire book, if that is all you need. Check the book’s Table of Contents using tools like Google Books or Amazon, then request only the pages you need

What library resources are available online?

Databases, Textbooks, and Other eBooks
All library databases are accessible from anywhere with an Internet connection. No VPN connection is required. Just login with your RIT username and password. Details about the accessibility options of these online resources is available in this InfoGuide.

Some vendors and publishers are temporarily providing free or expanded access to online content. RIT librarians have curated a list of these resources for faculty and student use.

Digitized Materials from Special Collections:
Some unique materials in RIT’s Distinctive Collections — including the Cary Graphic Arts Collection, the Graphic Design Archive, RIT Archives, and RIT/NTID Deaf Studies Archive — are viewable online through RIT Digital Collections. These may be used in classes: when viewing an item or collection, click Share in the top menu, then copy the URL to share that specific item or collection.

Electronic Resources from Public Libraries:
Anyone who lives, works, or attends school in New York State is eligible for a New York Public Library card, which provides access to NYPL’s electronic resources. Library card web applications cannot be processed while NYPL is closed in response to the coronavirus. However, New York residents can get a library card through the SimplyE app. NYPL’s digital collections are also freely available online without a library card.

Your local public library also has electronic resources like ebooks, audiobooks, and more. Please visit your public library’s website for details.

What support is available for online teaching and learning?

  1. Assistance in identifying and accessing electronic resources used in courses
    Whenever possible, library staff will ensure the library’s licenses for the selected online resources adequately provide access for the number of students enrolled in the course and are being used in compliance with any use limitations associated with the resource licensing. Librarians have also created a variety of Infoguides with links to specific resources for subject areas and individual courses.
     
  2. Assistance identifying and accessing alternative resources
    When Course Reserves are not available in an electronic format and digitization is not possible, librarians can assist instructors in identifying and accessing alternative resources to use in their courses.
     
  3. Online library instruction sessions
    Librarians are available to provide online instruction sessions for classes. Contact your librarian for more information.

Can I check out laptops, chargers, calculators, etc.?

No, we have suspended the circulation of electronics for the rest of the semester.

How can I get library help?

Remote library help is available through online chat or email at libraryhelp@rit.edu. You can also make an appointment with a librarian to meet virtually.

How can I access Special Collections?

Wallace Library is closed, including RIT Archives and the Cary Graphic Arts Collection. However, staff are available via email. For any questions relating to RIT Archives, email ritarchive@rit.edu. For any questions relating to the Cary Graphic Arts Collection or the Graphic Design Archive, email cary@rit.edu

Some unique materials in our Special Collections are viewable online through RIT Digital Collections and may be used in classes. When viewing an item or collection, click Share in the top menu, then copy the URL to share that specific item or collection.

Are library events and workshops cancelled?

All upcoming library events are cancelled or moved online. Please refer to the event listings in the RIT Events Calendar or the RIT Libraries Events Calendar for the status of individual events.

What do I do with the library books I have checked out?

We have extended due dates for faculty and staff until May 2021. For students registered for classes during Summer or Fall 2020, we have extended due dates until September 2020. We will waive any late fees accrued during the campus closure.

Students who graduated in May 2020 can return their library books either on campus or by mail. On campus, you can return your library books to any of our book return drop boxes:

  1. Outside the front entrance to Wallace Library on the Quarter Mile
  2. Outside the back entrance to Wallace Library facing the Gleason Circle bus stop
  3. In Lyndon Baines Johnson Hall (NTID) outside the Student Services Office on the second floor.

Or you can return library books using the US Postal Service's Media Mail, an inexpensive method of shipping, to this address:

RIT Libraries
ATTN: Circulation Services
90 Lomb Memorial Drive
Rochester, NY 14623

Please note that books may not be updated in our system until library staff are able to return to work in the library building. Email circwml@rit.edu with any questions about returning RIT library books.

For books borrowed through IDS Express, select the "View/Renew Checked Out Items" option on the IDS Express Main Menu. Books borrowed through ConnectNY can be renewed by logging into My Library Account. These systems typically allow one renewal, and you can request additional renewals by emailing the IDS Office at illwml@rit.edu.

How can I submit my thesis/dissertation?

The submission process is outlined on our Thesis Instructions InfoGuide and our Endgame Thesis Submission video. As of March 20, 2020, RIT Libraries is no longer accepting print copies of theses or dissertations for binding. Students and departments can order bound copies through ProQuest at any time after the submission has been approved and delivered to ProQuest.

How can I make an appointment with the Writing Commons?

Beginning on Monday, March 23, the Writing Commons will be open for online consultations only. Utilizing the same WC Online platform they use for scheduling during the semester, RIT students can make appointments to meet with a writing consultant through chat, video, and shared document functions. You can make an appointment up to 7 days before your appointment time.

Five minutes before the start time of the appointment, log into WC Online and click on the yellow box that represents your appointment. Click “Start or Join Online Consultation” and a new window will open with instructions on the different functions of the interface. Once you have read those instructions, you can upload or copy/paste your writing into the main text field, and you and the consultant can start communicating about your goals for the session. The Writing Commons recommends these best practices to make the most out of online appointments

If you have any additional questions, email Phil Shaw, Writing Commons Coordinator, at Phil.Shaw@rit.edu, or Pam Kincheloe, University Writing Program Director, at pjknge@rit.edu.

How can I make an appointment with the Expressive Communication Center?

From March 23, 2020 through April 27, 2020, the Expressive Communication Center (ECC) will be conducting online appointments only. Students can book an appointment online.

Shortly before your appointment time, log in to ECC Online, click on your appointment, and then select the "Start or Join Online Consultation" link.

If you have any additional questions, email ecc@rit.edu.