Author, A. A. (Year). Title of report (Report No. xxx). Retrieved from Agency Name website: URL.
Author, A. A. (Year). Title of report (Report No. xxx). Location: Publisher.
United Parcel Service of America, Inc. (2014). UPS corporate sustainability report. Retrieved from http://sustainability.ups.com/media/UPS-2014-Corporate-Sustainability-Re...
In-text: First mention: (United Parcel Service of America, Inc., 2014, p. 7); Subsequent mentions: (UPS, 2014, p. 7)
Destler, W. (2008, October). President's report: Open administration initiative. Retrieved from Rochester Institute of Technology website: http://www.rit.edu/president/papers.html
In-text: (Destler, 2008)
For online reports, identify the publisher as part of the retrieval statement (e.g. Retrieved from Agency name website: URL) unless the agency is already identified as the author as in the first example. If the corporation or organization has a long name, include the full name in the first in-text citation and use an abbreviated form thereafter.